OurServices
With years of experience  working with phone carriers and Internet Service providers across the country, Synergy has formed a structurally rich affiliate program with all major carriers / ISP providers to ensure  your business can receive competitive pricing and the best choice products at all times.

Carrier Transition

By reviewing your current products and services, a Synergy specialist is able to identify key areas for improvement. Depending on your businesses current phone carrier RATE PLANS and ISP PRODUCTS, our team is able to slightly modify your programs to simply enhance your products by adding a new feature or simply renegotiating your carrier costs.

From the analysis of your businesses current phone carrier and Internet service provider’s costs, we can then move to a design phase of the process. The design phase allows a proper plan for transition to ensure minimal downtime and to review the proper expectations to make certain your business does not see any surprises.

Project Managment:
Our Project Management team proactively interacts with carriers and ISP organizations to manage installation schedules and testing dates as your deadlines are critical. Your Synergy specialist consistently communicates with you and the vendors to keep the project on track through completion.


DESIGN
Concluding service analysis, your Synergy specialist will recommend concepts that best fit your business model and long-term technology needs.


PLAN
Once a Design concept is chosen, a detailed Road Map is laid out to make certain expectations are met all the way through. It is critical to get the proper hardware vendors involved to ensure all areas of your hardware systems are reviewed and prepared prior to implementation.


IMPLEMENT
Your Synergy Specialist will follow the process all the way through to make sure the final change-over, go-live date will be a success. Through the right choice of hardware vendors to the best choice for carrier / ISP services, the process will be smooth.


REVIEW
With the Synergy Program, we have proven methods of reviewing the transition/change-over with any carrier. This review is critical to ensure billing is accurate by the carrier / ISP and to confirm any old services have been cancelled properly. This can be a common step missed and for that reason, Synergy has set this aside as the most critical piece for project success.


SUPPORT
Trouble or issues are never expected, but in today’s age of technology every business needs to be prepared if an issue does arise. Synergy is available 24/7 to help support your organizations carrier services in the event of an unforeseen issue. With our Web based Trouble Ticket System and through our affiliate programs, we have expedited channels to get any repair or billing resolution moving to completion quickly.